* Our telephone support is free of charge from German landlines and mobile phones. If you are outside of Germany please call +49 341 / 442 50 911 (call charges vary according to service provider). We will be happy to call you back.
** We will provide you with an estimated shipping date when you place your order. The shipping date is the date when your order will be handed over to a parcel service for shipping, it is not the delivery date.
The actual shipping date depends on the kind and quantity of products you have ordered. If it deviates from the estimated shipping date we will inform you as fast as possible.